Process Digitalization & Workflow Automation

Paper, spreadsheets and email chains cost time and cause errors. We digitalise your business processes end to end – so data is captured once and available everywhere.

Discuss your project

From media breaks to seamless workflows

Most efficiency losses don't happen inside individual programs, but in between – wherever data is transferred manually. Those breaks are exactly what we close.

Analysis before implementation

  1. Process mapping: We make your current workflows visible.
  2. Prioritisation: We assess by effort and benefit – quick wins first.
  3. Digitalisation & automation: Implementation as a web application or integration.
  4. Measurement: We make the impact visible with concrete metrics.

Where artificial intelligence speeds up the process further – for example in automatic document classification – we add it together with our AI powerhouse we-make.ai.

Frequently asked questions

What does process digitalization mean in practice? +

Process digitalization means turning manual and paper-based routines into seamless digital workflows – from data capture through approvals to reporting. The goal is for data to be captured once and available everywhere, instead of scattering across spreadsheets and email inboxes.

Where is the best place to start with digitalization? +

With the processes that offer the biggest leverage: high frequency, lots of manual effort, many sources of error. We start with a process analysis, prioritise by effort and benefit, and digitalise first where it pays off fastest.

Do we have to replace our existing systems? +

Usually not. Often the biggest gain comes from connecting existing systems via interfaces rather than buying everything new. We assess vendor-independently which path is most economical for you.

How does process digitalization relate to automation and AI? +

Digitalised processes are the prerequisite for automation: only once data is available in structured digital form can steps be automated – and, where it makes sense, enriched with AI. We deliver the AI components together with our centre of excellence we-make.ai.

Are there subsidies for digitalization projects? +

Yes, several funding programmes for digitalization and AI exist for SMEs in Austria. Which subsidy fits your project we clarify together – details and current programmes can also be found on we-make.ai.

Related services

Let's talk about your project

In a free initial consultation we find the path that gives you the biggest leverage. For specialised AI topics we work with our AI powerhouse we-make.ai .